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Applied to:
This award celebrates the most innovative and creative concept in facilitating and improving the efficiency of operations. It recognizes a group or a brand which has included a new tool. It should provide a new approach and vision of hospitality management, such as IA, waste management, revenue management systems, and so on. The innovation should have the potential to revolutionize the hospitality industry in its operations.
The project:
Founded in 2019, Encore Mieux has created a new urban hospitality model through its Hotelib concept.
Operating eight hotels across France, the group revitalizes heritage buildings into connected, human-scale properties. At its core is Nestor.OS, an in-house operating system linking room access, energy management, housekeeping, and performance reporting. Guests enjoy smartphone access, digital check-in, and local concierge support, ensuring both autonomy and human contact.
With over 40,000 guests and 52% direct bookings, Encore Mieux now plans to open Nestor.OS to independent operators, setting a scalable digital standard for European hospitality.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.